North Adventures Shipping Information
At North Adventures, we strive to provide you with the best shipping options to ensure your products arrive safely and promptly. Our shipping policies are as follows:
Standard Shipping
- Delivery Time: 5-7 business days
- Cost: $10 flat rate for orders under $100. Free shipping for orders over $100.
- Carrier: Australia Post
Express Shipping
- Delivery Time: 1-3 business days
- Cost: $20 flat rate
- Carrier: Australia Post Express
Order Processing
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
- North Adventures is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping
- At this time, North Adventures only ships within Australia. We do not offer international shipping.
Customer Support
- If you have any questions or concerns regarding shipping, please do not hesitate to contact us at [insert contact email or phone number]. Our customer support team is available to assist you and will respond within one business day.
Thank you for shopping with North Adventures. We appreciate your business and look forward to serving you again!