Privacy & Terms of Service

Welcome to North Adventures.

By accessing and using our website and services, you agree to comply with the following Terms of Service:

Accuracy of Information: We strive to provide accurate and up-to-date information about our products and services. However, we do not guarantee the availability, accuracy, or suitability of any item for your specific needs. Product descriptions, pricing, and availability are subject to change without notice.
Purchases and Payments: All purchases made on our website are subject to our return and refund policies, which are available on our website. By making a purchase, you agree to provide accurate and complete payment information. We reserve the right to refuse or cancel any order if fraud or an unauthorised or illegal transaction is suspected.
Shipping and Delivery: We aim to process and ship orders promptly. Delivery times may vary based on your location and shipping method chosen. North Adventures is not responsible for any delays or damages during transit. Please refer to our Shipping Policy for detailed information.
User Conduct: By using our website, you agree not to engage in any activities that may harm or disrupt the website or its services, including but not limited to hacking, uploading harmful content, or violating any applicable laws and regulations.
Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of North Adventures or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
Limitation of Liability: North Adventures is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services. This includes damages for errors, omissions, interruptions, defects, delays, or computer viruses.
Changes to Terms: We reserve the right to update these Terms of Service at any time without prior notice. Your continued use of our website indicates your acceptance of the current terms. It is your responsibility to review these terms regularly.
Governing Law: These Terms of Service are governed by and construed in accordance with the laws of the State of [Your State], Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [Your State].

Privacy Statement

At North Adventures, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, and safeguard your information when you visit our website and purchase our goods.

Information Collection: We collect personal information to provide better services and improve your experience on our website. This information may include your name, contact details, purchase history, payment information, and any other information you provide to us.
Use of Information: We use your personal information to process your orders, communicate with you, and provide customer support. Additionally, we may use your information to personalise your experience, improve our website and services, and send you promotional offers and updates, if you have opted in to receive such communications.
Disclosure of Information: We do not share your personal information with third parties except as required by law, to protect our rights, or to provide our services to you (e.g., sharing information with shipping companies to deliver your order). We may also share your information with trusted partners who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Data Security: We implement a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking: Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Access and Correction: You have the right to access, update, and correct your personal information held by us. If you would like to exercise this right, please contact us using the details provided below. We will respond to your request promptly and in accordance with applicable privacy laws.
Children’s Privacy: Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.
Changes to Privacy Policy: We reserve the right to update this Privacy Statement at any time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website indicates your acceptance of the current Privacy Policy.

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